FrequENTly Requested Information

Pediatric Otolaryngology Associates specializes in personal Pediatric ENT and hearing services for children in the Greater Jacksonville, FL, metropolitan area. Our practice is located in Mandarin and is situated conveniently close to major highway interchanges.

We are currently accepting new patients and welcome any questions you may have. Please be aware that we close daily for lunch, during the hours of 11:30 a.m. - 12:30 p.m. If you have an urgent need to reach Dr. Wohl either during our lunch closure or after regular patient care hours, please call our main number and dial extension “230” to be transferred to his on-call pager system. At the beginning of any voicemail message, please leave your name, your child's name and your telephone number.

While every insurance plan is different, we ask that you check with your specific insurance provider regarding “specialist physician” fees and procedures before your appointment. It is important that you understand your responsibilities, as all co-pays, co-insurance, and deductibles are due at the time of your child’s visit. We accept most insurance plans, cash, personal checks, VISA, Mastercard, American Express, and Discover.

Before you visit our office, we kindly request that you register for the North Florida Surgeons (NFS) Patient Portal. Please visit the “Registration & Education” page above and follow the instructions appropriate for you. We know your time is valuable, so if you are unable to access the NFS Portal, please arrive 15 minutes prior to your appointment to complete the pre-registration paperwork.

 

If you have urgent "After Hours" questions, please dial 904-812-7655 to be transferred to Dr. Wohl's on-call pager system. PLEASE START ANY VOICEMAIL MESSAGE WITH YOUR NAME, YOUR CHILD'S NAME, AND YOUR TELEPHONE NUMBER. Thank you.

Please be advised that we will be closed on Thursday, November 23rd and Friday November 24th in observance of the holiday.

To our valued patient families: Due to a convergence of several post-pandemic factors, we are currently experiencing an increased demand for our pediatric otolaryngology consultative and surgical services. Please be assured that your child’s ENT health remains a top priority with us. We appreciate your patience and understanding.

In accordance with our local children's hospital and medical society guidelines, mask use in our facility is now voluntary. We will continue to protect our vulnerable patient population and are kindly requesting that all who are experiencing Cold, Flu, RSV, or COVID-type symptoms, such as a cough, sore throat congestion and fever, kindly have their nose and mouth covered when entering our medical facility.

Thank you for your ongoing cooperation in this matter.